Information for Patients and General Patients

Information for Patients

Suraksha is a new LVPEI initiative to facilitate personalized cataract surgery services specifically aimed at NRI parents and families.

Suraksha is aimed at providing a comprehensive day care cataract surgical package including

• escorted transportation to and from the hospital (for residents of Hyderabad and Secunderabad)
• language and diet assistance
• coordination for a detailed preoperative evaluation with LVPEI specialist ophthalmologists
• internal medicine consultation for coexisting systemic diseases
• surgery on the day and at time convenient to the patient
• surgery by the surgeon of choice
• surgery with state-of-the-art equipment and international standard consumables
• constant monitoring during surgery by an anesthetist, and post-operative care
• all Sight Savers privileges including special lounge and private suites for an overnight stay if required

Our exceptional medical expertise is matched by our commitment to personalized care. From initial inquiries through follow-up medical care, our liaisons act as a single point of contact to assist patients throughout their stay. Our patient care team will be glad to organize convenient hotel accommodation and transportation from the airport for patients from out of town.
In addition to a personal call by the surgeon to the NRI sponsor, a complete report of the eye examination, surgery and the final outcome will be sent by e-mail.

We will be glad to organize a personalized comprehensive eye examination and a range of surgical procedures for glaucoma, retinal disorders, eye cancer, eyelid and lacrimal disorders, squint, etc. Please contact our patient care executive for specific details.

For more information about Suraksha, please contact

Sam Balasundaram
Patient/Donor Relations
L V Prasad Eye Institute
Kallam Anji Reddy Campus
L V Prasad Marg, Banjara Hills
Hyderabad 500 034
India
Telephone +91-40-30612610 (office) +91- 9849014669
Fax +91-40-23548271
e-mail sjbala@lvpei.org

General Patients

Services offered

• Complete clinical evaluation of the eye
• Supporting para-clinical services (microbiology and internal medicine)
• Ancillary services: Optical, Pharmacy and Cafeteria
• Comfortable waiting areas

Patients can opt for any of these surgical packages: Standard-elite, Deluxe, Premium and Exclusive.

Consultation charges (All Charges in Indian Rupees)

New Patient Consultation (With Appointment)	Rs 200.00
New Patient Consultation (Walk-In)	Rs 250.00
New Patient Consultation (Evening Clinic and Sunday Clinic)	Rs 250.00
Follow-Up Consultation (Less than One Month)	Rs 50.00
Follow-Up Consultation (One to Three Months)	Rs 100.00
Follow-Up Consultation (More than Three Months)	Rs 200.00

Supporters

Supporters help the Institute reach out to the community at large by paying twice the charges paid by general patients. Each supporter's generosity enables the Institute to support one non-paying patient.

Services offered, in addition to those for general patients:

• Dedicated telephone line for appointments 
• Dedicated outpatient check-in and registration area 
• Special waiting lounge for outpatients and surgical care patients 
• Special Care for surgical and resident patients 
• Direct telephone line in lounge 

Diagnostic charges, if any, will be charged at double the cost to general patients.

Supporters can opt for any of these surgical packages: Elite, Deluxe, Premium and Exclusive.

Consultation charges (All Charges in Indian Rupees)

New Patient Consultation (With Appointment)	Rs 500.00
New Patient Consultation (Walk-In)	Rs 500.00
New Patient Consultation (Evening Clinic and Sunday Clinic)	Rs 500.00
Follow-Up Consultation (Less than One Month)	Rs 100.00
Follow-Up Consultation (One to Three Months)	Rs 200.00
Follow-Up Consultation (More than Three Months)	Rs 500.00

Sight Savers
Sight savers form a foundational source of support for LVPEI and empower the Institute to realize the vision of offering excellent and equitable services to the disadvantaged. The vision and generosity of sight savers helps us strengthen the existing infrastructure and update clinical facilities.

Sight savers contribute to the cause of eye care in two ways: by opting to pay more towards the services utilized by them or by offering generous donations and/or supporting ongoing programs. 
The Sight Savers Program was launched as a response to a need felt by the very privileged in our country, for more personalized services. A significant number of people from the privileged sections of our society seek medical care in the western countries. But there are some who would rather have the same quality of care within the country.

This program combines excellent medical care with an individualized approach, in a comfortable and well designed space. Sight Savers enable us to offer quality eye care to the disadvantaged members of our society. As part of the special services offered to Sight Savers and Supporters, an exclusive facility was set up for their comfort and convenience, known as The Pavilion.

Exclusive services offered, in addition to those for supporters

• Check-in and check-out at an exclusive lounge 
• Exclusive counseling and registration in the lounge 
• Exclusive waiting lounge for outpatients and surgical care patients
• Choice of exclusive suites or deluxe rooms for surgical patients
• Personalized nursing care
• Minimized waiting time

Diagnostic charges, if any, are charged at double the cost to general patients.

Patients can opt for any of these surgical packages: Deluxe, Premium and Exclusive.
Consultation charges (All Charges in Indian Rupees)

New Patient Consultation (With Appointment)	Rs 750.00
New Patient Consultation (Walk-In)	Rs 750.00
New Patient Consultation (Evening Clinic and Sunday Clinic)	Rs 750.00
Follow-Up Consultation (Less than One Month)	Rs 150.00
Follow-Up Consultation (One to Three Months)	Rs 300.00
Follow-Up Consultation (More than Three Months)	Rs 750.00

The Pavilion
The Pavilion, acclaimed for its sophistication, elegance and luxurious comfort, has consistently received laudatory reviews from patients. Located on the sixth floor of the Institute, it offers a panoramic view of the city. Adjacent to the serene art gallery, The Pavilion's unique ambience is unusual for a hospital. 
The Pavilion offers the utmost in comfort and conveniences, with two exclusive patient suites and a spacious lobby. Its facilities include:

• Personalized check-in and check-out services
• Choice of suite - Classical/Scandinavian
• Special nursing care
• Direct telephone facility
• Internet access
• Executive assistance
• Fully equipped business centre
• Access to board room facilities
• Exclusive parking area

The continued assurance of excellence in care and comfort is the Pavilion’s priority.