Patient Care

Surgeries/Inpatients

Eye surgeries are mostly day care procedures, which do not require an overnight hospital stay. But in some cases, you may require to stay in the hospital for a few days. In such cases LVPEI offers a comfortable, safe and hygienic stay facilities for both, the patients as well as the attendants. Professional and well-trained nursing assistants are capable of handling any emergency situation and are available round the clock.

Approximately 50% of our services are rendered free of cost to the economically underprivileged. We have three categories of paying services: General, Supporters and Sight Savers. By becoming a Supporter or Sight Saver you will contribute to the services provided free of cost to our non-paying patients.
The LVPEI Team is privileged to support our defence personnel in service of the nation.
Since the past two decades, all defence personnel, right from Jawans to Senior Officers, and their dependents, are being provided all services (including surgical intervention) at no cost to them.

Admission Guidelines

Admissions

  • Our admissions commence at 02:30 pm and close at 04:00 pm.
  • The discharge formalities are usually over by 12:00 noon. We request that you arrange to vacate your room by 12:00 noon.

Consent Form

  • A consent form will have to be signed by you at the time of registration.
  • The parent or guardian must sign in the case of minors and as witness signature for an adult patient.

Medications

  • Please get all your current medication and medical reports which you are taking with you at the time of admission.

Food

  • We do not allow outside food.
  • NON VEGETARIAN food should not be consumed in the hospital premises.
  • Food is served in the cafeteria, which is located in the in-patient ward, and charged separately.
  • The timings are Breakfast 8:30 am to 11:00 am, Lunch 12:30 pm to 03:00 pm and Dinner 7:30pm to 8:30pm.

Attendants

  • If you choose a deluxe room or elite room, only one attendant is allowed to stay with you, if the patient is below 15 years of age both the parents can stay.
  • If you choose a Standard or Economy room (shared accommodation), no attendant is allowed to stay with you. For children below 15 years of age, a parent or guardian may stay with the patient.

Charges

  • We collect 10% of the estimated charges at the time of registration and the remaining 90% at the time admission.
  • You will be given an advance receipt which has to be retained carefully and returned at the time of discharge when you will receive a final receipt.
  • If you fail to keep a surgical appointment without prior information (at least 48 hours) before surgery, Rs.500 will be deducted from the advance that you have deposited.
  • You may pay in Cash or with Credit/ Debit Card, or Demand Draft drawn in favour of HYDERABAD EYE INSTITUTE.
  • We do not accept cheques.

Internet Facility

  • Internet facility is available for patients and their attendants staying in the ward.

Visiting Hours

  • Visiting Hours
  • We allow 2 visitors between 4:00 pm to 5:00 pm and 2 visitors between 5:00 pm to 6:00 pm, Food and beverages are not served to visitors.
  • No visitor will be allowed before the patient’s surgery.
  • Visiting passes are available with the security at basement level.
  • During the surgery, not more than 2 visitors may remain in the waiting lounge. After the surgery, they will be given a special pass to visit the patient for 10 minutes.
  • Children below 15 years are not allowed to visit the patients.
  • In the Exclusive package, visiting hour rules are applicable, and at a time two visitors only will be allowed to visit the patient.
  • In patients including Exclusive package patients, visitors'/attendant's movement are restricted from 8:00 pm to 7:00 am.

Emergency

  • There is an emergency switch in all rooms which can be used to call the nursing station